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Forever Families: CPS caseworker Casey Jordan

CBS Austin News spoke to CPS adoption prep worker Casey Jordan, a 12-year veteran on the job. She explained the job can be difficult but in the end impacting the child's life forever makes it all worth it. (CBS Austin)

Every year thousands of children in Texas are placed in loving homes, after enduring abuse and neglect from their biological parents, thanks to the hard work of Texas Child Protective Services caseworkers who spend countless hours finding them appropriate homes.

CBS Austin News spoke to CPS adoption prep worker Casey Jordan, a 12-year veteran on the job. She explained the job can be difficult but in the end impacting the child's life forever makes it all worth it.

"Bottom-line is that you develop a relationship with that child and you build that trust, you need to have that trust with that child and let them know that you are always going to work in their best interest to find them that permanency that they deserve," said Jordan.

Caseworkers in Travis County work on 20 cases at a time. Casey said each kid has their own particularities, especially since they all come from different backgrounds.

"It can be extremely challenging, it's a very difficult thing to accept and understand that the people that you loved and cared about are no longer going to be your forever home," said Jordan.

Due to the nature of the job, Casey said having colleagues she can count on has helped her throughout her tenure.

"I have those relationships and we are able to lean on each other when we need to emotionally, when we need help on the field I know I can count on them," said Jordan.

Casey said a caseworker's day varies depending on the workload, but almost rarely are their days spent inside the office.

Forever Families airs every Wednesday on CBS Austin News.

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