Central Texas mom says fumes in Ford Explorer making her sick
A Central Texas mother is now one of thousands of Ford Explorer owners complaining that the SUV is making her sick, despite a safety investigation that found no evidence of carbon monoxide in regular Ford Explorers, only police interceptor versions.
Erin Gaston bought her 2014 Ford Explorer back in December. It was a dream car for the mother of four until March rolled around.
"Every time you were in that vehicle, you started it up, AC was on, blowing. That smell was there," Gaston said.
She got the SUV serviced at a Georgetown Ford dealership. They fixed the problem, but months later, in July, she says the same problem arose.
"They're like mom my stomach hurts, mom my head hurts, I don't feel good," Gaston said. She says she and her family began feeling sick again while riding in the SUV.
She believes it's the same exhaust problem they dealt with in March.
Last week, NHTSA released a report showing no evidence to back up almost 3,000 complaints that Ford Explorers are making drivers sick.
Gaston worries the NHTSA isn't taking civilian claims seriously.
"You've heard about somebody passing out in their Explorer. What if I'm driving my vehicle, and we're going on a family trip?" Gaston asked.
According to the NHTSA, Ford has issued multiple technical service memos to dealerships addressing the issue.
She took her car back to the same Ford dealership for a second time, but they told us they're not working with her anymore because she didn't buy the used car from their dealership, though Gaston say the vehicle has a four-year warranty.
"You know if I would have known coming into it that this would have been an issue, I would have been like, hmm, you know that car has an issue with this, and I'm not gonna risk it," Gaston said.